Entries from My Dental Channel tagged with 'mydentalchannel'
Increase Growth 10-25% with Team Huddles
Team Huddles and team meetings can help grow your practice, so why do so many miss the power of these simple steps? In this interview we explore:
- Practices that focused on Team Huddles and regular meetings grow; those that don't, stagnate.
- The 3 Points to a Powerful Meeting
- How to avoid the "data dump" and focus on how it applies to your practice, who does what.
- Make sure you follow up a meeting with specific steps to be accountable and grow your Practice.
- How to create a safe environment encouraging the exchange of ideas..
Choose to Be Strong (choose weakness and you spend the same energy)
Team Huddles For Your Practice
Choose to Be Strong
"We either make ourselves miserable or we make ourselves strong. The amount of work is the same.” Carlos Castaneda
In practice:
Next time you want to use a bad day to be miserable, spend the exact same effort making yourself strong. Try something different today...be strong when things go wrong!
Effective Dental Practice Systems - From Manuals to Teams
Creating an effective dental practice begins with the basics, which are often overlooked by busy dentists.
In this interesting interview we explore:
- How to keep your manuals updated with the latest changes in Practice and Law to protect you.
- How to understand your State Laws clearly to make sure you are compliant.
- What you must do to provide your Team with the leeway to grow your Practice.
Do You Choose Wings or Crutches? (When things crash, it's your time to shine)
Wings or Crutches?
"In the presence of adversity, there are those who use crutches, and others who grow wings.” Unknown Source
In practice:
People measure themselves by how they react to adverse situations. When a patient is rude, or a procedure goes wrong, or the technology does not work, take that as a time to show your stuff.
People can soar or crash, and the circumstances do not define that, you do. When things crash, it’s your time to shine!
Beyond Interest Rates: The Truth About Dental Financing
Subject: Beyond Interest Rates: The Truth About Dental Financing
- When you look at finance, do you focus solely on the lowest interest rate? (Common mistake!)
- Are you willing to risk your personal assets to finance your business, and if so, why?
- Have you researched the alternatives?
Worries Are of No Importance (Life is infinitely rich and beautiful...)
Team Huddles For Your Practice
Worries Are of No Importance
"Difficult times have helped me understand better than before how infinitely rich and beautiful life is in every way, and that so many things that one goes worrying about are of no importance whatsoever.” Isak Denison
In practice:
Yes there are days that make you worry, on a personal and professional level. Remember that as time passes, those worries pass. Take a minute in a tough, worrisome day to remember things that have gone well in the past few weeks, and things you are grateful for...because these last, while worries do not.
What Separates an Ordinary From Extraordinary Practice?
Subject: What Separates an Ordinary From Extraordinary Practice?
We really want our dental teams to know there is hope and that we can continue to grow and excel even in today's economy. In this insightful interview we discuss:
- What is the one thing that separates a typical practice from an extraordinary practice?
- How can you have effective team meetings AND how to get results.
- How you can actually grow in this economy.
- How you can get your team on board to give a congruent message to the patients.
- How the practice image is important to everyone.
There's no Right and Wrong, Just Right and Left
Team Huddles For Your Practice
There's No Right and Wrong, Just Right and Left
"Think you can, think you can’t; either way, you’ll be right.” Henry Ford
In practice:
You are what you think, and the word can’t is one that eliminates all chances to correct a challenge. When you think you can, there’s a possibility for change. When you think you can’t, you eliminate that possibility.
Think, and know, that you can...always.
How to Find the Right Employees for Your Practice Now
Subject: How to Find the Right Employees for Your Practice
We really want our dental teams to work flawlessly with each; however, that isn't always the case. The key is to have detailed job descriptions so expectations are documented.
In this interesting interview we discuss:
- The biggest asset in your office is your staff, but the number 1 stressor for Dentists.
- Why you must have a personnel policy specific to dentistry and incorporates your state laws.
- How to effectively hire your next team member.
Change Things When Needed -- Learn From Team Mistakes
Team Huddles For Your Practice
Learn and Change to Grow
"We are not damned by the things we do, but by the things we need to change and don’t.” John Giroux
In practice:
Making mistakes is not the problem; learning from them is the challenge. Don’t sweat the little things that happen, and be sure to change what you can so the mistakes are not repeated. That’s the important part!
New Video Series -- Dental Business Survival Guide (How to Decrease Your Broken or Cancelled Appointments)
Subject: New Video Series -- MyDentalChannel Business Survival Guide
MyDentalChannel Expert: Dr. John Buzza and Larry Guzzardo of Training Specialist at LarryGuzzardo.com
- Are you frustrated by patients who do not show up, or cancel at the last moment?
- In part 1 of the new video series, Dr. Buzza interviews Larry Guzzardo, sharing an insider's view of a real dentist applying a real solution in the dental practice.
- We'll cover what you can do with your Team, and who the most important person is to ask the patient to come back and make them feel important.
- This video series is created by Dr. John Buzza, founder and active dentist who shows you practical ways to increase the number of patients you have by making sure they show up (and Larry Guzzardo's information is critical here, so be sure to listen carefully).
Close to Success or Giving Up?
Team Huddles For Your Practice
Close to Success
"Many of lives failures are experienced by people who did not realize how close they were to success when they gave up.” Thomas Edison
In practice:
You will have days where things go wrong in the practice, where everything seems to be out of order. Remember that the failures are there to teach you how to do it right. The real success is what you show when failure or challenges present themselves.
Adapt and enjoy the ride.
Increase Your Efficiency By Improving Emergency Management
Subject: Increase Your Efficiency By Improving Your Emergency Management Systems
- Are your team roles clearly defined?
- Does your team know who is responsible for certain duties?
- Is anyone taking ownership of the office procedures?
- Are you matching personalities with positions for the maximum impact on your clients?
For Your Team - Discover the Power to Be Happy
Choose to Be Happy
"I, not events, have the power to make me happy or unhappy today. I can choose which it shall be.” Groucho Marx
In practice:
Think about your attitude when you walk in the Practice; keeping a positive attitude — choosing to be happy — will help you serve your patients. Be grateful for what you have, and pass that onto patients.
It is your choice.
What You Must Know to Finance a Dental Startup or Acquisition
Subject: What You Absolutely Must Know to Finance a Dental Startup or Acquisition
What You Will Learn
Sina simplifies the financing process including:
- What you will be expected to bring to the table;
- Why startup practices are much harder to finance than acquisitions from experienced dentists;
- Specific financial information and criteria you should know about.
The Value You Bring - You Don't Get Paid By the Hour...
"You don't get paid for the hour. You get paid for the value you bring to the hour." Jim Rohn
In practice:
Instead of counting the minutes and hours in a day, add up the value you bring patients. More than work, the payment you get will be in smiles, returning patients, and a better connection between yourself and the important work you do.
Bring value every day.
The 5 Marketing Goals Any Dentist Should Have With Tom Nelson
Your marketing initiatives should work in any ecomony!
- Are you supercharging your marketing for maximum impact?
- Are you spending money and not getting any new clients?
- Would you like to know 5 Goals for your Marketing?
How to Control Your Flow of Customers With Internet Marketing
The 3 Keys to Web -Based Marketing
In this audio interview, Daniel Bobrow , President of American Dental Marketing presents:
- The 3 keys to successful Web-Based Marketing
- Ways in which American Dental Marketing assists referral clients to implement and maintain service to ensure client satisfaction.
Daniel explains in great detail the 3 keys to a successful site:
- Attracting the visitor
- Generate the lead
- Convert the lead
The Fastest Way to Jumpstart Hygiene Profits with Rachel Wall
Summary: Many dentists claim that they have an integrated Team; if this is true then why do so many try to do everything themselves? In the second part of this popular interview from the GOLD Network, Rachel Wall shows how Dental Hygienists, and indeed all members of the Team, should be enrolled and encouraged to grow the Practice.
How to Get Your Team on the Same Page
Even more than preventing lawsuits, your Team must function as a unit, which risk management expert Linda Harvey says means they walk the same walk and they talk the same talk (without being robots).
In this interview Linda Harvey covers the following:
- In this changing market of employees and skills, it is smart to get every one on the same page, no matter where they work in the practice.
- Communicating your message effectively to patients is your job, and your Team's job; make sure they say it right every time!
- While everyone is busy watching the front door, who's watching the back door, so that those hard earned profits are not needlessly lost to fine, penalties, or cusotmer complaints?
- Who safeguards the back door and protects the entire office?
The 7 Steps for Disaster Preparation and Your Practice
Summary: Rarely do people deal with disaster until it strikes. In your dental practice, this habit could destroy your business. And not just from a physical disaster (which luckily are fairly rare), but the new challenges related to technology, privacy issues surrounding patient's records, etc. It's a new world and you have to be prepared, which is what the 7 Steps are all about.
Why is Leadership important to a Dentist? (Because it's the catalyst...)
Summary: You are busy, and about to get into dealing with your patients. Why is leadership important to you? In part 2 of this interview with Robert Spiel, you will learn that:
- How to turn your Team into unstoppable leaders, so while you are working they are generating more patients for you.
- Leadership builds trust, something lacking in most dental practices that are struggling today. You must set the example.
- While most dentists love the clinical side of the practice, remember what you learned in school about catalysts...these are the things that make all the difference. Leadership is as important as clinical skill to a successful practice.
Trust is the New Currency -- How to Improve Team Productivity
Dentists have expectations of their Team Members, yet do you know that Team Members have their own expectations? If you don''t meet them, you will undermine your success.
- What does trust have to do with the dental office?
- Are you as trustworthy as you expect your Team to be?
- What does trust mean to your practice?
- What are the attributes of a person you trust?
- How to develop confidence, integrity, and character in your Team
- How to fill the emotional bank "trust" account (who shows up on time every day develops trust)
How to Convert 50-75% More with Less than a 20% no show rate
Summary: In this special seminar, you will discover how to convert your incoming calls into customers. Learn the secrets to opening up a customer BEFORE you ask for the details, and much more.
Katherine Eitel will take you step-by-step into the Four Steps to a Great Call in this seminar presented exclusively by MyDentalChannel.
The Biggest Mistake Dentists Make With Dental Hygienists..
P>Summary: When I asked Rachel Wall the question, I thought the answer was simple; what's the biggest mistake you see most dentists make? Her answer focuses on more than restorative care, she shares how to unleash your entire Team to ease your workload and increase revenue. This fun and insightful interview will help open your eyes to an answer that is literally right in front of you, even though you may not see it.
Grow Your Practice, WRAP Your Patients in Care
Subject: Grow Your Practice: WRAP Your Patients in Care
Guest Expert: Bob Spiel of Spiel Consulting.
Summary: We're in a strange environment right now. How important is patient care today? It's never been more important than today. It's never more important because:
- Every patient is so valuable in the success of the practice, both immediately and long term.
- As we treat patients with outstanding patient service, we're establishing where this practice will be once this recession is over.
- The Middle tier of practices in America, and lower tier as well, are cutting back, cutting costs and taking a hunkering down attitude. This is your opportunity, because in closing down things related only to cost, often you sacrifice the personal interactions which will help you now and in the future.
OSHA & HIPAA Want to Know -- What's Your Disaster Management Plan?
Imagine giving someone an injection when an earthquake hits? It happened to me and anywhere you live in the U.S., there are disasters like tornadoes, floods, hurricanes, earthquakes, and of course, fire. Are you prepared, and even more importantly, do you know by law you may have to be prepared? In this interview, Marianne Harper spills the beans on disaster management, what you must know, and how to avoid getting caught unprepared.
Expert #28 -- Is Communication or Technical Skill more important to your dental practice?
Guest Expert: Lisa Philp of Transitions Online
Summary: Treatment Coordinators can help you with the 5 Engines and 21 Value Drivers that will make or break your business. In this classic interview from the GOLD Network, Lisa Philp shows you why communication is more important than technical skill to your dental practice, proven by studies and her rich experience in the industry.
Expert Series #27 - Is Your Dental Practice's Trust Account Empty or Full?
Your Dental Team is the key to your success. And its success is dependent on trust.
In this insightful interview, Shari Tastad and Fran Pangakis explore the issues of trust including:
- What does trust have to do with the dental office?
- Are you as trustworthy as you expect your Team to be?
- What does trust mean to your practice?
Expert Series #26 - Risk Management - Preventing Pain in your Pocketbook
Every practice is feeling the economic crunch at some level or another. In times like these, it is tempting to take short cuts, watching the bottom line, and ignoring the consequences.
While increasing revenue to your practice is a needed focus, are you watching how much potential revenue could be going out the back door of your practice such as employee and/or customer lawsuits? Do you know how much of your hard earned revenue could be heading out the door?
Expert Series #25: Oral Cancer Series 3 0f 3 with Dr. Jonathan Bregman
This is part 3 of the Oral Cancer Series with Dr. Jonathan A. Bregman. This week we share part 3 of a 3-part series on Oral Cancer with Dr. Jonathan Bregman, including an Action Plan Outline you can refer...
Expert Series #25: Oral Cancer Exams, 3 0f 3 with Dr. Jonathan Bregman
This week we share part 3 of a 3-part series on Oral Cancer with Dr. Jonathan Bregman, including an Action Plan Outline you can refer to (all shared from the GOLD Practice Network, http://www.mydentalchannel.com/now) You can listen to this...
Practice Pyramid Matrix
Practice Pyramid Matrix: Patients first, practice second, players on the team third.... When questions arise on what or how the practice should do something, run it through this matrix for better answers. Your host, John Buzza Download the huddle here:...
Expert Series #24: Oral Cancer Series 2 0f 3 with Dr. Jonathan Bregman
This is part 2 of the Oral Cancer Series with Dr. Jonathan A. Bregman. This week we share part 2 of a 3-part series on Oral Cancer with Dr. Jonathan Bregman, including an Action Plan Outline you can refer...
Perspective is important
Coaches, friends, mentors, advisors, all help give you perspective to the things you can't see of yourself, when you are in your "swing". Perspective is important to correct unaware habits. Your host, John Buzza Download the huddle here: Team Huddle...
Expert Series #23: Oral Cancer Series 1 0f 3 with Dr. Jonathan Bregman
Have you begun to seriously explore the role of oral cancer in the lives of your patients, and your practice? This week we start a 3-part series on Oral Cancer with Dr. Jonathan Bregman, who returns to share specific information...
Personal enjoyment and profits with MyDentalChannel Guest Expert Robert Spiel
MyDentalChannel Expert Series #22 Guest Industry Expert: Robert Spiel You need to take fear out of the picture and repeat after me: "I refuse to waste a perfectly good recession!" As a business, these trials and storms can actually cement...
Being Brilliant with the Basics with Amy Kirsch
MyDentalChannel Expert Series #21 Guest Industry Expert: Amy Kirsch Being brilliant with the basics is one way to increase your customer retention and help with your internal marketing. In this economy, many patients are delaying treatment options for many reasons....
Expert Series #18: The Future of Dentistry and Medical with Christine Taxin
MyDentalChannel Expert Series #18 Guest Industry Expert: Christine Taxin The dental industry is evolving to include more and more medical aspects. Are you preparing your practice for the shift? In this informative interview we touch on: *The types of dentistry...
Expert Series #17: Emotional Intelligence with Shari Tastad and Fran Pangakis
MyDentalChannel Expert Series #17 Guest Industry Experts: Shari Tastad and Fran Pangakis You should always invest in your team, and especially during tough economic times. The bonus is that once the recession is over, you will be poised for action...
MyDentalChannel Expert Audio Interview: Dr. Joe Capista and Your Success Triangle
This week I'd like to introduce you to someone who not only shares how to be a successful dentist, he also reveals his Success Triangle for finding the passion in your practice.Listen and learn here: Dr. Joe Capista and...
MyDentalChannel Expert Series: Interview with Lisa Philp on the Importance of the Treatment Coordinator
Lisa Philp is the focus of this week's Expert Series Interview. And she has been sharing insights on the value and importance of the Treatment Coordinator. Please click below to listen to this 4 minute excerpt for yourself: Lisa Philp...
MyDentalChannel Launches Ask the Expert
Have you ever wanted to know the answer to your questions without having to leave your office, go to a seminar, or search for a phone number? MyDentalChannel provides this space to ask your questions of the experts; simply email...
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