How to Ease Your WorkLoad With Your Dental Hygienists...
Subject: The Biggest Mistake Dentists Make with the Hygienist Team Guest Expert: Rachel Wall of Inspired Hygiene, visit and take advantage of a special gift she shares for MyDentalChannel subscribers.
Summary: When I asked Rachel Wall the question, I thought the answer was simple; what's the biggest mistake you see most dentists make? Her answer focuses on more than restorative care, she shares how to unleash your entire Team to ease your workload and increase revenue. This fun and insightful interview will help open your eyes to an answer that is literally right in front of you, even though you may not see it.
Download the audio interview here:
http://content.screencast.com/users/MyDentalChannel/folders/MyDentalChannel/media/df9186c8-84ef-4263-b3b3-d3398c2df5b2/rachel-wall-dental-hygience-part2-biggestmistake.mp3
Overview
You may be putting all the pressure on yourself, as a dentist, to increase revenues. If you could simply integrate your Team, and especially your Hygienists, into the equation, you may see a dramatic increase in profits. In this interview Rachel Wall answers:
What is the biggest mistake you see dentists making with their hygiene departments?
How do dentists get hygienists excited about enrolling restorative dentistry?
As owner of Inspired Hygiene, Rachel helps dentists tap into the productive potential of their hygiene team. In addition to coaching, Rachel draws from her 18 years of experience as a clinical hygienist and practice administrator to deliver to-the-point articles and speaking programs. Her articles have been published in numerous industry journals including The Profitable Dentist, Dental Practice Report, Dentistry Today and Modern Hygiene.
She has spoken for the AACD and at The Profitable Denist Destin seminar. Inspired Hygiene's programs include in-office coaching, a free weekly e-zine, the High Performance Hygiene Mastermind group and the new High Performance Perio webinar series. Inspired Hygiene is the preferred hygiene coaching group for the Productive Dentist Academy and a corporate partner with Philips Sonicare and Woody Oakes' Excellence in Dentistry. To contact Rachel, email her at Rachel@InspiredHygiene.com or call 877-237-7230.
This interview reminds me how important the Dental Hygienists are to my Team, and integrating and encouraging them to grow your practice is central for success.
Every practice is feeling the economic crunch at some level or another. In times like these, it is tempting to take short cuts, watching the bottom line, and ignoring the consequences.
While increasing revenue to your practice is a needed focus, are you watching how much potential revenue could be going out the back door of your practice such as employee and/or customer lawsuits? Do you know how much of your hard earned revenue could be heading out the door?
In this interview Linda Harvey covers the following:
We look at trimming back employee hours or employees, but who's thinking of potential ramifications or watching out for consequences?
How should any practice go about designing a risk management strategy?
Why should we focus on risk management?
While everyone is busy watching the front door, who's watching the back door, so that those hard earned profits are not needlessly lost to fine, penalties, or customer complaints?
Who safeguards the back door and protects the entire office?
The 6 areas of risk management, the Risk Domains
Strategic
Financial
Operational
Legal/regulatory
Technology
Human Capital
About the Expert
Linda Harvey teaches dentists and physicians how to protect their million-dollar
practices through effective risk management and patient safety.
She holds licensure in both healthcare risk management and dental hygiene.
She combines these unique credentials to show doctors and their staffs how they
can significantly reduce risk and legal liability
Linda complements practice management consultants whose clients need a
specialist in risk management
"Seek the counsel of people who will tell you the truth about yourself. Mere commendation will not bring the improvement you seek or need."
In practice: Encourage and welcome constructive criticism from trusted sources. Most of us do not have a good mirror reflection of the areas we can improve upon. Have others in your life who are better than you in the things you want to improve upon.
"Although I have read and spoken these statistics numerous times, these negative statistics still shock me.
Every hour, of every day, of every month, of every year someone
dies as a result of oral cancer.
The five-year survival rate of 50% for oral cancer has not changed in the past 35+ years.
Of all the new cases of oral cancer diagnosed this year, 25% of those occur in individuals who do not have the previously
accepted standard risk factors for the disease, with a significant
percent having no known risk factors.
HPV 16/18 infection has a direct correlation to oral cancer
through sexual activity with the population of concern 18 years (some say 13 years) and older.
In a recent nationwide survey, the percentage of patients that reported receiving a complete oral cancer examination at their last dental visit was 20%. One recent statewide survey showed 31%.
Thankfully, there are some positive statistics:
Early detection and diagnosis of oral cancer can improve the five-year survival rate to 85% to 90%.
As with mammography for breast cancer, colonoscopy for colon cancer, and PSA for prostate cancer, new adjunctive technologies to the complete oral examination
The Garasil vaccine (by Merck, Inc.), a series of three injections
(especially when received prior to the onset of sexual activity), will not only dramatically reduce the rate of cervical cancer caused by HPV, but will reduce the related rate of oral cancer as well."
At MyDentalChannel, I've been lucky to interview many experts of the past few years. It's my job to give you the best minds, ideas, and practices to you can create your own, GOLD Practice...because I'm putting these into action in my own practice every day.
So when I tell you that Dr. Bregman's interview is a must listen, it is because I know the importance of oral cancer awareness for your practice The entire interview (available to
GOLD Practice Members only--LINK this to sales page) is available to our Members.
I hope you enjoy this as much as our GOLD Members are right now...
Sincerely,
John Buzza
http://www.goldpracticenetwork.com
P.S. Be sure to check for parts 2 and 3 coming in the next few weeks. And remember to get your Action Plan Outline you can refer to (all shared from the GOLD Practice Network, http://goldpracticenetwork.com, complimentary admission.
“Behold the turtle. He makes progress only
when he sticks his neck out.”
James Bryant Conant
In practice:
Our nature is to find a rhythm. We crave routine. That, my friends, is the kiss of death! Research confirms thatcking ones’ “veritable neck” out is the key to realizing goals that we never imagined.
In this video series we explore how broken dental appointments and no shows can trouble your practice, and how to set up the systems to avoid this trouble.
You and your Team may curse people who don't show or cancel, yet what you are missing is the chance to :
Bring patients in and committed to show up because they are important;
Understand why the dentist her/himself should invite certain patients back so they feel special;
Lower your cancellation rates and no-shows through a few simple steps;
Change your business approach in changing economic conditions to make you outshine your competition;
Develop criteria you should use in setting up appointments and rewarding those who do it right on your Team;
Learn from a noted expert who has helped many dental practices get things going and profitable.
About the Expert
Larry began his 24-year career as a training specialist where he delivered in-house training programs such as active listening, customer service, stress management, and career development.
Since turning to full-time dental consulting 14 years ago, Larry has focused his talents and experience exclusively on dental practice management, business systems, and leadership development. Larry has presented numerous workshop series including, "Winning Patient Acceptance," "Business Communication Systems," and "The Leadership Challenge."
Larry has spoken to professionals across the United States on Practice Management, having received the Speaker's Appreciation Award from the Atlanta Dental Hygienist Association, Florida National Dental Congress, the New York Dental Society - Erie Canal Dental Conference, the Berkshire District Dental Association, and the National University of Mexico, as well as a Certificate of Appreciation from the Georgia Dental Association and has earned Certificates of Recognition from the American Dental Association. The Hinman Dental Society has also presented Larry with Certificates of Appreciation for his table clinic presentations. He also served as a member of the faculty at the Dawson Center for Advanced Dental Study where he taught patient communication. You can find Larry listed in the American Dental Society (ADA) Directory of Dental Practice Management Consultants.
Larry is also certified to administer the DiSC Personality Profile, is a member of the Academy of Dental Management Consultants, a Certified Standard Operating Procedures (SOP's) Consultant and has contributed articles for various publications. Larry actively promotes adult literacy in the community by volunteering to serve on the Board of Directors for Project READ as chairman of the program development committee.
What Larry and I are doing with this video series has rarely been done before; take a real dentists with real challenges, just like you, and get answers to your questions, along with the documents to implement it in your practice.
I hope you enjoy this continuing video series brought to you by MyDentalChannel.
Sincerely,
Dr. John Buzza
Meet me and get the videos at no cost, always...go here:
"I am not bound to win, but I am bound to be
true. I am not bound to succeed, but I am
bound to live up to what light I have."
Abraham Lincoln
In practice:
Be true to your core values. Exude integrity. You may
not win every battle, but you will certainly be on your
true path. Success is measured in baby steps. Do one
little thing today that keeps you on the path to your goal./p>
Your host,
Dr. John Buzza, http://mydentalchannel.com
Are you frustrated by patients who do not show up, or cancel at the last moment?
In part 1 of the new video series, Dr. Buzza interviews Larry Guzzardo, sharing an insider's view of a real dentist applying a real solution in the dental practice.
We'll cover what you can do with your Team, and who the most important person is to ask the patient to come back and make them feel important.
This video series is created by Dr. John Buzza, founder and active dentist who shows you practical ways to increase the number of patients you have by making sure they show up (and Larry Guzzardo's information is critical here, so be sure to listen carefully).
What You Will Learn
You and your Team may curse people who don't show or cancel, yet what you are missing is the chance to:
Bring patients in and committed to show up because they are important;
Understand why the dentist her/himself should invite certain patients back so they feel special;
Lower your cancellation rates and no-shows through a few simple steps;
Change your business approach in changing economic conditions to make you outshine your competition;
Develop criteria you should use in setting up appointments and rewarding those who do it right on your Team;
Learn from a noted expert who has helped many dental practices get things going and profitable.
About the Expert
Larry began his 24-year career as a training specialist where he delivered in-house training programs such as active listening, customer service, stress management, and career development.
Since turning to full-time dental consulting 14 years ago, Larry has focused his talents and
experience exclusively on dental practice management, business systems, and leadership development. Larry has presented numerous workshop series including, "Winning Patient Acceptance," "Business Communication Systems," and "The Leadership Challenge."
Larry has spoken to professionals across the United States on Practice Management, having received the Speaker's Appreciation Award from the Atlanta Dental Hygienist Association, Florida National Dental Congress, the New York Dental Society - Erie Canal Dental Conference, the Berkshire District Dental Association, and the National University of Mexico, as well as a Certificate of Appreciation from the Georgia Dental Association and has earned Certificates of Recognition from the American Dental Association.
The Hinman Dental Society has also presented Larry with Certificates of Appreciation for his table clinic presentations. He also served as a member of the faculty at the Dawson Center for Advanced Dental Study where he taught patient communication. You can find Larry listed in the American Dental Society (ADA) Directory of Dental Practice Management Consultants.
Larry is also certified to administer the DiSC Personality Profile, is a member of the Academy of Dental Management Consultants, a Certified Standard Operating Procedures (SOP's) Consultant and has contributed articles for various publications. Larry actively promotes adult literacy in the community by volunteering to serve on the Board of Directors for Project READ as chairman of the program development committee.
What Larry and I are doing with this video series has rarely been done before; take a real dentists with real challenges, just like you, and get answers toy our questions, along with the documents to implement it in your practice.
I hope you enjoy this continuing video series brought to you by MyDentalChannel.
“Through humor, your can soften some of the
worst blows that life delivers. And once you
find laughter, no matter how painful your
situation might be, you can survive it.”
Bill Cosby
In practice:
I want my patients to feel great about themselves when
they are in our presence. Nobody wants to be in a stuffy,
dull, and grumpy environment. Keep it light and have
fun with your team and patients. The dividends are
huge!
Your host,
Dr. John Buzza, http://mydentalchannel.com
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