Team Huddles and team meetings can help grow your practice, so why do so many miss the power of these simple steps? In this interview we explore:
Practices that focused on Team Huddles and regular meetings grow; those that don't, stagnate.
The 3 Points to a Powerful Meeting
How to avoid the "data dump" and focus on how it applies to your practice, who does what.
Make sure you follow up a meeting with specific steps to be accountable and grow your Practice.
How to create a safe environment encouraging the exchange of ideas..
Download the Judy Kay Mausolf interview here:
http://content.screencast.com/users/MyDentalChannel/folders/MyDentalChannel/media/fb8573e5-c203-4817-a23d-6e2ce4606d65/Mausolf-2-teamhuddleincreases.mp3
Virtually every dental practice knows they should hold regular meetings and Team Huddles, create a safe environment for people to grow and share ideas, and follow up on these meetings to insure results.
So why do most dentists still focus on the technical aspects, rather than the people who will help increase growth? Judy Kay Mausolf's experience will show you why your meetings could be the foundation of your success if you simply realized the value of the Team in your dental practice.
About the Expert
With over 20 years in the industry, Judy Kay Mausolf’s speaking and performance coaching focuses on communication, leadership, team revitalization and image enhancement. Known as ThePotentiality Expert, her ability to inspire and empower helps others connect to their potential and discover what is in the way of their success. Service and results-driven, Judy Kay offers winning systems and vital information through interaction and real life examples that anchor firmly in the minds and attitudes of attendees. She is a member of the National Speakers Association (National and Minnesota Chapter), Speaking Consulting Network and an Advanced Transformational TrainerTM. She is a contributing author for Dental Economics and the Observer and publishes a monthly newsletter entitled “Show Your Shine”.
Choose to Be Strong (choose weakness and you spend the same energy)
Team Huddles For Your Practice
Choose to Be Strong
"We either make ourselves miserable or we make ourselves strong. The amount of work is the same.” Carlos Castaneda
In practice:
Next time you want to use a bad day to be miserable, spend the exact same effort making yourself strong. Try something different today...be strong when things go wrong!
Kathy Asted shows you how proper procedures and documentation cannot only become the lifeblood of your practice, it's essential to helping your employees figure out what to do with their job, and how to do it.
The key that Kathy focuses on is your job descriptions, because they can't find out what to do unless you tell them. Simple, yet do you do this for your practice? And can you improve?
About the Expert
Kathy Asted started her career in dentistry over 20 years ago by managing a family owned dental office. This experience provides a focus, depth and special insight of practice ownership to her work as a dental management consultant. With a BA in Business Administration from Gustavus Adolphus College, Kathy has both training and experience in all areas of business as well as dental practice management, including hiring of associates and staff; contract negotiations; accounts receivable monitoring; insurance tracking; and expanded scheduling. Additionally she controlled accounts payable, has experience in using several dental software programs, and negotiated the sale of a practice.
Kathy is president of Asted Consulting Associates, LLC located in Andover Minnesota, (just north of Minneapolis). She enjoys Scuba Diving and Snorkeling with her husband Paul as well as reading and Playing Bridge.
Kathy has been a member of the Speaking Consulting Network, is currently active in Business Network International and is a member of the Academy of Dental Management Consultants. Kathy is a Certified HR Compliance Consultant and Certified Integrated Performance Management (IPM) Consultant with Bent Ericksen and Associates. IPM is a tool which is used for hiring, team building, leadership development and motivators. She has also completed Transformational Training and is a Certified Trainer. Kathy has a philosophy of bringing education and enthusiasm for dentistry to her clients and their teams, while improving their overall practice success.
Do You Choose Wings or Crutches? (When things crash, it's your time to shine)
Team Huddles For Your Practice
Wings or Crutches?
"In the presence of adversity, there are those who use crutches, and others who grow wings.” Unknown Source
In practice:
People measure themselves by how they react to adverse situations. When a patient is rude, or a procedure goes wrong, or the technology does not work, take that as a time to show your stuff.
People can soar or crash, and the circumstances do not define that, you do. When things crash, it’s your time to shine!
Why interest rates are where most begin, and it's not as important as you may think'
Criteria that various financial institutions use to measure your loan capability;
Interesting insights from an experienced professional in the financing business for many years.
About the Expert
Sina has more than 20 years of experience in banking and financial services. With extensive expertise in, dental, veterinary and SBA lending, Sina has been in construction and commercial real estate financing since 1986. Since joining Matsco in 1997, Sina has focused on the dental, veterinary and most recently served as National Commercial Real Estate Manager and Colorado Regional Manager. She speaks regularly at national and regional dental and veterinary meetings and schools, and has published articles in trade publications and on Matsco’s website. Sina received her BA degree in Management from Saint Mary’s College and attended University of Nebraska in Omaha.
In the end, you must match the best financing to your financial capabilities, your assets, and how much you can put down on the new business or acquisition. Just like real estate, you have to be careful and here, you need to put more down, and manage cash flow. This interview will really help you focus and get what you need.
Worries Are of No Importance (Life is infinitely rich and beautiful...)
Team Huddles For Your Practice
Worries Are of No Importance
"Difficult times have helped me understand better than before how infinitely rich and beautiful life is in every way, and that so many things that one goes worrying about are of no importance whatsoever.” Isak Denison
In practice:
Yes there are days that make you worry, on a personal and professional level. Remember that as time passes, those worries pass. Take a minute in a tough, worrisome day to remember things that have gone well in the past few weeks, and things you are grateful for...because these last, while worries do not.
We really want our dental teams to know there is hope and
that we can continue to grow and excel even in today's economy. In this insightful interview we discuss:
What is the one thing that separates a typical practice from an extraordinary practice?
How can you have effective team meetings AND how to get results.
How you can actually grow in this economy.
How you can get your team on board to give a congruent message to the patients.
How the practice image is important to everyone.
These innovative tips on effective communication and team leadership are imperative in this down economy--they will help you create your own GOLD Practice.
Download the Judy Kay Mausolf interview here:
http://content.screencast.com/users/MyDentalChannel/folders/MyDentalChannel/media/3d52a852-eece-4813-9ed9-58a185130a10/Mausolf-extraordinarypractice-1.mp3
There is one critical factor that causes 95% of the dentists aftergraduating to struggle or even fail? They lack the leadership skills necessary to create a culture of success in their practice. This statistic was obtained after interviewing hundreds of dentists over the past twenty plus years.
The vast numbers of dentists I interviewed graduated from dental school, without attending a single management class. Once they opened their own practice they were expected to be “Practice Management” experts and be equipped with all the qualities and skills of a great business leader. None of us are born with these skills they need to be developed.
About the Expert
With over 20 years in the industry, Judy Kay Mausolf’s speaking and performance coaching focuses on communication, leadership, team revitalization and image enhancement. Known as ThePotentiality Expert, her ability to inspire and empower helps others connect to their potential and discover what is in the way of their success. Service and results-driven, Judy Kay offers winning systems and vital information through interaction and real life examples that anchor firmly in the minds and attitudes of attendees. She is a member of the National Speakers Association (National and Minnesota Chapter), Speaking Consulting Network and an Advanced Transformational TrainerTM. She is a contributing author for Dental Economics and the Observer and publishes a monthly newsletter entitled “Show Your Shine”.
"Think you can, think you can’t; either way, you’ll be right.” Henry Ford
In practice:
You are what you think, and the word can’t is one that eliminates all chances to correct a challenge. When you think you can, there’s a possibility for change. When you think you can’t, you eliminate that possibility.
How to Find the Right Employees for Your Practice Now
Subject: How to Find the Right Employees for Your Practice MyDentalChannel Expert: Kathy Asted of Asted Consulting
We really want our dental teams to work flawlessly with each; however, that isn't always the case. The key is to have detailed job descriptions so expectations are documented.
In this interesting interview we discuss:
The biggest asset in your office is your staff, but the number 1 stressor for Dentists.
Why you must have a personnel policy specific to dentistry and incorporates your state laws.
How to effectively hire your next team member.
Download the Kathy Asted interview here:
http://content.screencast.com/users/MyDentalChannel/folders/MyDentalChannel/media/dfbc462c-2211-4f46-8dd5-fdd3df18dff0/Asted-1-humanresources.mp3
In Jim Collins' book, From Good to Great, Kathy quotes:
"To become a great company you first must get the right people on your bus and secondly you must get those people on the right seats."
She shows you how proper procedures and documentation cannot only become the lifeblood of your practice, it's essential to helping your employees figure out what to do with their job, and how to do it.
The key that Kathy focuses on is your job descriptions, because they can't find out what to do unless you tell them. Simple, yet do you do this for your practice? And can you improve?
About the Expert
Kathy Asted started her career in dentistry over 20 years ago by managing a family owned dental office. This experience provides a focus, depth and special insight of practice ownership to her work as a dental management consultant. With a BA in Business Administration from Gustavus Adolphus College, Kathy has both training and experience in all areas of business as well as dental practice management, including hiring of associates and staff; contract negotiations; accounts receivable monitoring; insurance tracking; and expanded scheduling. Additionally she controlled accounts payable, has experience in using several dental software programs, and negotiated the sale of a practice.
Kathy is president of Asted Consulting Associates, LLC located in Andover Minnesota, (just north of Minneapolis). She enjoys Scuba Diving and Snorkeling with her husband Paul as well as reading and Playing Bridge.
Kathy has been a member of the Speaking Consulting Network, is currently active in Business Network International and is a member of the Academy of Dental Management Consultants. Kathy is a Certified HR Compliance Consultant and Certified Integrated Performance Management (IPM) Consultant with Bent Ericksen and Associates. IPM is a tool which is used for hiring, team building, leadership development and motivators. She has also completed Transformational Training and is a Certified Trainer. Kathy has a philosophy of bringing education and enthusiasm for dentistry to her clients and their teams, while improving their overall practice success.
Change Things When Needed -- Learn From Team Mistakes
Team Huddles For Your Practice
Learn and Change to Grow
"We are not damned by the things we do, but by the things we need to change and don’t.” John Giroux
In practice:
Making mistakes is not the problem; learning from them is the challenge. Don’t sweat the little things that happen, and be sure to change what you can so the mistakes are not repeated. That’s the important part!
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