"How could she think I didn't care?" was the question posed to me by a client whose best dental assistant just told him she was leaving for . . . a better job where her skills would not be taken for granted." Unfortunately, this doctor learned the hard way that good performance is a treasured commodity in a dental office and great performers thrive on recognition.
In his article "Don't Bungle Attempts to Show Appreciation", Larry Guzzardo eloquently explains the power of giving effective recognition, as well as sharing specific examples of how a Dr. can proactively show the appreciation his/her staff deserves.
For the complete article, please visit : http://www.kodakdental.com/pwpress/conscorner/oct_nov06/dontBungle.asp
Comments (2)
Larry's comments and spirit is right on track ( speaking from a team leaders' point of view).
Posted by rob | November 19, 2007 11:44 PM
Posted on November 19, 2007 23:44
Amazing article! This is contemporary, useful information for our challenges in dentistry today.
Posted by John | November 19, 2007 11:54 PM
Posted on November 19, 2007 23:54