« May 2009 | Main | July 2009 »

June 2009 Archives

June 7, 2009

Practice Pyramid Matrix

pyramid200.jpg

Practice Pyramid Matrix:


Patients first, practice second, players on the team third....


When questions arise on what or how the practice should do something, run it through this matrix for better answers.


Your host,


John Buzza


Download the huddle here: Team Huddle for 6/8

June 14, 2009

Ask a better question

question200.jpg

If you want a better answer, ask a better question.


If you find yourself asking the same question, out loud or internally, not getting the answers you want or need, refine your questions. Also, ask it with the applicable frame of mind. Ask owner questions when you are in an owner's state of mind.


Your host,


John Buzza


Download the huddle here: Team Huddle for 6/15

June 21, 2009

Would they renew or extend your contract?

team5_200.jpg

If you had a Board of Directors of your practice, would they renew or extend your contract?


What would you do if you were hired today to run the practice and you were not the only owner? What would the other owners expect of you?


Your host,


John Buzza


Download the huddle here: Team Huddle for 6/22

June 28, 2009

When managing others...

discussion200.jpg

When managing others, praise in public, refine in private.



Your host,


John Buzza


Download the huddle here: Team Huddle for 6/29

June 2, 2009

Expert Series #24: Oral Cancer Series 2 0f 3 with Dr. Jonathan Bregman

This is part 2 of the Oral Cancer Series with Dr. Jonathan A. Bregman.

Oral Cancer Series Interview with Dr. Jonathan A. Bregman

This week we share part 2 of a 3-part series on Oral Cancer with Dr. Jonathan Bregman, including an Action Plan Outline you can refer to (all shared from the GOLD Practice Network, http://www.mydentalchannel.com/now)

You can listen to this now: The Oral Cancer Series With Dr. Jonathan Bregman

(and please download the Action Plan that goes along with each step of the series here,

http://www.mydentalchannel.com/huddles/MyDentalChannel-Bregman-Guide.pdf )

Dr. Bregman has a new blog, http://www.oralcanceraware.com, in which he shares stories from this important subject.

Part 2.  What is the new/changed target population for oral cancer screening?

  1. Who we screened ten years ago: by age, gender, risk factors
  2. Who do we screen now: age, gender, risk factors
  3. The new epidemic and how it has changed early oral cancer detection

Did you know:

1. Diagnoses of oral cancer are growing from 9 to 11%, so almost 1 out of 10 of your patients is likely affected;

2. Oral cancer causes twice as many deaths per year as cervical cancer

3. We have a growing ability to catch it early.

4. You will be saving lives.

This interview is so important to understand the importance of oral cancer detection, and several challenges to clients you might not know of...yet.

It is our pleasure to share this series with you to help your practice grow, improve, and prosper in these challenging times.

The entire interview (available to
GOLD Practice Members only--LINK this to sales page) is available to our Members.

I hope you enjoy this as much as our GOLD Members are right now...

Sincerely,

John Buzza

http://www.mydentalchannel.com/now

PS Be sure to check for part 3 coming next week. And remember to get your Action Plan Outline you can refer to (all shared from the GOLD Practice Network, http://www.mydentalchannel.com/now)

PPS The GOLD Digital Study Group now has over 35 members, see what all the buzz is about:
http://www.mydentalchannel.com/now





June 9, 2009

Expert Series #25: Oral Cancer Series 3 0f 3 with Dr. Jonathan Bregman

This is part 3 of the Oral Cancer Series with Dr. Jonathan A. Bregman.

Oral Cancer Series Interview with Dr. Jonathan A. Bregman

This week we share part 3 of a 3-part series on Oral Cancer with Dr. Jonathan Bregman, including an Action Plan Outline you can refer to (all shared from the GOLD Practice Network, http://www.mydentalchannel.com/now)

You can listen to this now: The Oral Cancer Series With Dr. Jonathan Bregman

(and please download the Action Plan that goes along with each step of the series here,

http://www.mydentalchannel.com/huddles/MyDentalChannel-Bregman-Guide.pdf )

Dr. Bregman has a new blog, http://www.oralcanceraware.com, in which he shares stories from this important subject.

Part 3: What about the basic oral screening examination

  1. What is the basic examination that we were all taught?
    • Extra-oral
    • Intra-oral
  2. Who does the basic bimanual and visual examination under white (room/operatory) light?
    • The new patient experience
    • The preventive recare patient
  3. Record keeping:
    • What is and is not medico-legally sound
    • Who records the information and how: protocols
    • The new patient v the preventive recare patient

Did you know:

1. Diagnoses of oral cancer are growing from 9 to 11%, so almost 1 out of 10 of your patients is likely affected;

2. Oral cancer causes twice as many deaths per year as cervical cancer

3. We have a growing ability to catch it early.

4. You will be saving lives.

For those who would like the complete interviews with Dr. Bregman, please check out the GOLD Practice Network links below.

It is our pleasure to share this series with you to help your practice grow, improve, and prosper in these challenging times.

The entire interview (available to GOLD Practice Members only--LINK this to sales page) is available to our Members. I hope you enjoy this as much as our GOLD Members are right now...

Sincerely,

John Buzza

http://www.mydentalchannel.com/now

PS The GOLD Digital Study Group now has over 37members, see what all the buzz is about: http://www.mydentalchannel.com/now

Expert Series #25: Oral Cancer Exams, 3 0f 3 with Dr. Jonathan Bregman


ItsAboutTime.gifThis week we share part 3 of a 3-part series on Oral Cancer with Dr. Jonathan Bregman, including an Action Plan Outline you can refer to (all shared from the GOLD Practice Network, http://www.mydentalchannel.com/now)


You can listen to this now: The Oral Cancer Examination With Dr. Jonathan A. Bregman


(and please download the Action Plan that goes along with each step of the series here,

http://www.mydentalchannel.com/huddles/MyDentalChannel-Bregman-Guide.pdf )

Part 3: What about the basic oral screening examination

  1. What is the basic examination that we were all taught?
    • Extra-oral
    • Intra-oral
  2. Who does the basic bimanual and visual examination under white (room/operatory) light?
    • The new patient experience
    • The preventive recare patient
  3. Record keeping:
    • What is and is not medico-legally sound
    • Who records the information and how: protocols
    • The new patient v the preventive recare patient

For those who would like the complete interviews with Dr. Bregman, please check out the GOLD Practice Network links below.

It is our pleasure to share this series with you to help your practice grow, improve, and prosper in these challenging times.

The entire interview (available to GOLD Practice Members only) is available to our Members. I hope you enjoy this as much as our GOLD Members are right now...

Sincerely,

John Buzza

http://www.mydentalchannel.com/now

PS The GOLD Digital Study Group now has over 42 members, see what all the buzz is about: http://www.mydentalchannel.com/now

PPS Dr. Bregman has a new blog, http://www.oralcanceraware.com, in which he shares stories from this important subject.

June 30, 2009

Expert #28 -- Is Communication or Technical Skill more important to your dental practice?

philpweb.jpg

Subject: Is Communication or Technical Skill more important to your dental practice?
Guest Expert: Lisa Philp of Transitions Online

Summary: Treatment Coordinators can help you with the 5 Engines and 21 Value Drivers that will make or break your business. In this classic interview from the GOLD Network, Lisa Philp shows you why communication is more important than technical skill to your dental practice, proven by studies and her rich experience in the industry.

Overview

Does your dental practice rely on technical skill or communications to grow your business?

Major studies out of Harvard and Yale found:

  • 85% of business success is related to our ability to communicate and relate human needs.
  • 15% is based on technical ability.

If you are like many dental professionals, your practice is run opposite of these findings. Lisa Philp shows in this insightful interview from the GOLD Practice Network how to unleash the power of your Treatment Coordinator to deliver the communication skills you need, focusing on the 5 Engines (CREPT model) and 21 Value Drivers for your dental practice. What You Will Learn

  • The impact the Treatment Coordinator can have on the The Dental Practice Model:
    CREPT (the 5 Engines that drive your Practice)
  • Capacity
  • Revenue
  • Expenses
  • Patient
  • Team

  • What is the "Cabinet Millionaire"
  • Roles and Responsibilities of the Treatment Coordinator

The 6 Key Areas of focus in detail :

    1. New Patient Experience - "The 8 Moments of Truth"
    2. Financial Arrangements on the fly
    3. Pre Determination Management
    4. Consultation Prep and Presentation
    5. Outstanding Dentistry Management
    6. Tracking of Case Acceptance

About the Expert

Lisa Philp is the President of Transitions Group North America, a division of Benco Dental, a full service coaching company for dentistry. She graduated from East Tennesee Stare University as a Registreed Dental hygienist and has evolved into one of dentistry most sought after leader, coach, author and speaker.

As a leader, Lisa has built a high performing team of experts who are achieving unprecedented results with client service and programs.

As a coach, she has been instrumental in the creation and development of numerous customized client programs that have been designated approved under the PACE Program by the Academy of General Dentistry.

Lisa is also a leading speaker for major manufacturers, dental meetings, study clubs, laboratories, and professional associations. Her passion and enthusiasm has impacted thousands of dental professionals as evidenced by the numerous testimonials. As an author Lisa has been published in leading dental publications.

Lisa is a certified effectivness trainer, certified facilitator in Integrity Selling, a Certified Management Consultant as designated by the Academy of Dental Management Consultants; has been recognized in the National Register's Who's Who in Canadian Dentistry; is a member of NSA (National Speaker's Association) and CAPS (Canadian Association of Public Speakers). Lisa also teaches the dental students at the University of Toronto, Faculty of Dentistry.

Lisa's mission is to make dentistry simple and fun allowing dental professionals to achieve personal and professional fulfillment in the workplace.

Communication with your clients is the core of your business. As a practicing dentist, I know that technical skill is essential, and without communication skills you will lose in the long run. This is where you and your Treatment Coordinator are keys to the survival of your practice.

Sincerely,

John Buzza

http://www.mydentalchannel.com/now

PS The GOLD Digital Study Group is growing, see what all the buzz is about: http://www.mydentalchannel.com/now

About June 2009

This page contains all entries posted to My Dental Channel in June 2009. They are listed from oldest to newest.

May 2009 is the previous archive.

July 2009 is the next archive.

Many more can be found on the main index page or by looking through the archives.