One of My Dental Channel experts, Joan Garbo, has shared a simple but effective game to implement in your dental practice that will keep your team in the right frame of mind for the entire week!
The attitude of gratitude determines your altitude! This life-working principle is the foundation for success for individuals and groups/organizations alike.
How does one get a whole group of employees focused on gratitude, especially on Monday morning when not everyone is thrilled to be at work?
Here's one thing to do that will help people get everyone in the right frame of mind before you see patients:
Get a Post-It Notes flip chart at any office supply store. (This particular kind is great because each sheet has the same post-it note gum on the back and it doesn't leave marks on walls or tear wall paper.)
Before you end your morning huddle, have everyone write down on the flip chart something for which they are grateful.
Once someone has written down "family", for instance, that cannot be repeated for the entire week; and if you want to make it really interesting, don't allow repeat items for the whole month!
This will have people being more observant of what IS working in their lives rather than what is NOT working.
Even when life doesn't seem to be going as you would have planned and you seem burdened with problems, you can still find something for which to be grateful...even if it's "I have a job and can provide income to support my family" and "I'm on the right side of the grass...I still have opportunities to prosper!"
The idea for the whole project is to "keep the ac cent' on the right sy lab' le" (as my mother used to say!)
And this will translate to your patients, who will reciprocate for the gratitude shown them by your Team.
Being grateful is just good business.
Sincerely,
Dr. John Buzza
http://www.mydentalchannel.com