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MyDentalChannel Experts: Dr. John Buzza and Larry Guzzardo of Training Specialist at LarryGuzzardo.com
Greeting New Patients - How to Improve Your Practice
- Everyone likes it when you were expecting them. It doesn't have to be complicated. You are simply greeting the new patient when they arrive.
Remember the last time someone walked into your practice and were not greeted...something shifts asking: What's wrong, how come they didn't greet me?
- Act like you are ready.
If you are expecting a new patient to arrive at 11 am, get up out of your chair...anticipate the person's arrival.
Learn more right from Larry in this quick, MyDentalChannel Gold Expert Video, and audio
About the Expert
Larry began his 24-year career as a training specialist where he delivered in-house training programs such as active listening, customer service, stress management, and career development. Since turning to full-time dental consulting 14 years ago, Larry has focused his talents and experience exclusively on dental practice management, business systems, and leadership development. Larry has presented numerous workshop series including, "Winning Patient Acceptance," "Business Communication Systems," and "The Leadership Challenge."
What Larry and I are doing with this video series has rarely been done before; take a real dentists with real challenges, just like you, and get answers to your questions, along with the documents to implement it in your practice.
I hope you enjoy this continuing video series brought to you by MyDentalChannel.
Sincerely,
Dr. John Buzza
http://www.mydentalchannel.com/now
PS The entire video series are available for GOLD members , check out: http://www.mydentalchannel.com/now