My Dental Channel tag:www.remember.org,2010:/mydc/171 2010-01-15T19:33:21Z MyDentalChannel provides expert advice and direction from the first digital study group it has developed, called the GOLD Practice Network.. Created by the team at DentalPOND, the multiple listing service for dentists, this educational center brings together the best talent in the industry and connects them to people who need to learn. Movable Type 4.1 2 ways to increase profits in your dental practice tag:www.remember.org,2010:/mydc//171.5747 2010-02-28T19:31:15Z 2010-01-15T19:33:21Z "While there are two simple ways to increase profit--increase revenue or decrease expenses--there are millions of ways to complicate it..." In practice: Focus on the areas in your practice which have the most dramatic influence upon collection or expenses first. Remember, any areas where you can improve expenses converts 100% to reaching your bottom line profit. Collections, still have a "cost to deliver," thus a $20K reduction in expenses is far more valuable than a $20K increase in collections. My Dental Channel http://www.remember.org/mydc mdcteamhuddle1.jpg"While there are two simple ways to increase profit--increase revenue or decrease expenses--there are millions of ways to complicate it..." In practice: Focus on the areas in your practice which have the most dramatic influence upon collection or expenses first. Remember, any areas where you can improve expenses converts 100% to reaching your bottom line profit. Collections, still have a "cost to deliver," thus a $20K reduction in expenses is far more valuable than a $20K increase in collections. So, focus on improving your expenses! Your host, John Buzza Download the PDF version here. ]]> Smart Tip on Greeting New Patients - How to Improve Your Dental Practice tag:www.remember.org,2010:/mydc//171.5770 2010-02-24T00:11:38Z 2010-02-24T01:28:46Z MyDentalChannel Experts: Dr. John Buzza and Larry Guzzardo of Training Specialist at LarryGuzzardo.com Greeting New Patients - How to Improve Your Practice Everyone likes it when you were expecting them. It doesn't have to be complicated. You are simply greeting the new patient when they arrive.. Remember the last time someone walked into your practice and were not greeted...something shifts asking: What's wrong, how come they didn't greet me? Act like you are ready. My Dental Channel http://www.remember.org/mydc Subject: 5-Minute Video -- Greeting New Patients - How to Improve Your Practice ... New Video Series - Dental Business Survival Guide by MyDentalChannel

MyDentalChannel Experts: Dr. John Buzza and Larry Guzzardo of Training Specialist at LarryGuzzardo.com

Greeting New Patients - How to Improve Your Practice

  • Everyone likes it when you were expecting them. It doesn't have to be complicated. You are simply greeting the new patient when they arrive.

    Remember the last time someone walked into your practice and were not greeted...something shifts asking: What's wrong, how come they didn't greet me?

  • Act like you are ready.

    • If you are expecting a new patient to arrive at 11 am, get up out of your chair...anticipate the person's arrival.

    Learn more right from Larry in this quick, MyDentalChannel Gold Expert Video, and audio

About the Expert

Larry began his 24-year career as a training specialist where he delivered in-house training programs such as active listening, customer service, stress management, and career development. Since turning to full-time dental consulting 14 years ago, Larry has focused his talents and experience exclusively on dental practice management, business systems, and leadership development. Larry has presented numerous workshop series including, "Winning Patient Acceptance," "Business Communication Systems," and "The Leadership Challenge."

What Larry and I are doing with this video series has rarely been done before; take a real dentists with real challenges, just like you, and get answers to your questions, along with the documents to implement it in your practice.

I hope you enjoy this continuing video series brought to you by MyDentalChannel.

Sincerely,

Dr. John Buzza

http://www.mydentalchannel.com/now

PS The entire video series are available for GOLD members , check out: http://www.mydentalchannel.com/now]]> "Ordinary things done consistently produce extraordinary results." tag:www.remember.org,2010:/mydc//171.5746 2010-02-21T19:28:40Z 2010-01-15T19:31:05Z

"Ordinary things done consistently produce extraordinary results." Keith Cunningham Now is the time to focus internally. Get back to basics. Nothing is more powerful than simply letting our patients know that we love having them in our practice and respect them enough to ask them to send more people just like themselves. Make a commitment each day at the morning huddle! Look at the schedule. Who is going to ask who for a referral today! My Dental Channel http://www.remember.org/mydc Which path in life will you choose?"Ordinary things done consistently produce extraordinary results." Keith Cunningham Now is the time to focus internally. Get back to basics. Nothing is more powerful than simply letting our patients know that we love having them in our practice and respect them enough to ask them to send more people just like themselves. Make a commitment each day at the morning huddle! Look at the schedule. Who is going to ask who for a referral today! Click here for your printable version.]]> Stretch Beyond Your Comfort Zone... tag:www.remember.org,2010:/mydc//171.5745 2010-02-14T19:26:17Z 2010-01-15T19:28:25Z "Everything you want in your life rests beyond your comfort zone. If it were comfortable, you would already have it." In practice: Most of us reach to the end of our comfort zone, to try and grasp the things we want to add to our lives. Whether it is managing the team, refining the practice, or growth needed in the practice. All require us to stretch beyond our current comfort zone. My Dental Channel http://www.remember.org/mydc mdcteamhuddle1.jpg"Everything you want in your life rests beyond your comfort zone. If it were comfortable, you would already have it." In practice: Most of us reach to the end of our comfort zone, to try and grasp the things we want to add to our lives. Whether it is managing the team, refining the practice, or growth needed in the practice. All require us to stretch beyond our current comfort zone. So, welcome the stretch! Your host, Dr. John Buzza Click here for your printable version. ]]> Sexual Harassment in the Dental Practice - How to Know You Are Not Sending the Wrong Message tag:www.remember.org,2010:/mydc//171.5762 2010-02-09T23:16:42Z 2010-02-02T23:27:48Z Summary: You think it's a joke, your Team member thinks it is sexual harassment? Who is right, and where do you draw the boundaries? What are the legal implications for not taking sexual harassment seriously? Listen to Barbara Freet share what you absolutely must know to protect yourself from possible lawsuits and problems, in this interview shared kindly by Crown Council. My Dental Channel http://www.remember.org/mydc Subject: Sexual Harassment in the Dental Practice - How to Know You Are Not Sending the Wrong Message
Guest Expert: Barbara Freet of Human Resources Advisor interviewed by Crown Council.

Summary: You think it's a joke, your Team member thinks it is sexual harassment? Who is right, and where do you draw the boundaries? What are the legal implications for not taking sexual harassment seriously? Listen to Barbara Freet share what you absolutely must know to protect yourself from possible lawsuits and problems, in this interview shared kindly by Crown Council.

Overview
What you don't know about sexual harassment in your practice could be hurting you right now, and in the future.

Do you know:
  • What is sexual harassment exactly?

  • It is not just a single comment, but a pattern of behavior that may be happening in your practice now.

  • It is a trend, with retaliation claims in courts more than every before.

  • It may affect your ability to terminate an employee from your practice.

About the Expert

Barbara Freet  brings over 22 years of executive HR experience to HRA.  She becomes an integral part of her client’s management team, providing assistance with legal compliance issues and employment strategies.  Barbara’s focus is on business development and the creation of products and services.  In addition, Barbara is sought out by professional groups and private employers as a guest speaker on a variety of human resource topics.

Sexual harassment is not a joking matter and may hurt your reputation in the community, as well as among your Team Members.

Sincerely,

John Buzza

http://www.mydentalchannel.com/now

PS The GOLD Digital Study Group will have this entire interview and over 25 more we have developed over the past 2 years , learn what all the buzz is about: http://www.mydentalchannel.com/now]]> Turn Compounding Theory into Action for your Dental Practice tag:www.remember.org,2010:/mydc//171.5744 2010-02-07T19:23:26Z 2010-01-15T19:26:11Z

"One of the greatest theories known to man is the theory of compounding..." Albert Einstein In practice: the theory of compounding which most positively impacts your practice life: compounding you and your team's experience and education through time. My Dental Channel http://www.remember.org/mydc encourage200.jpg"One of the greatest theories known to man is the theory of compounding..." Albert Einstein In practice: the theory of compounding which most positively impacts your practice life: compounding you and your team's experience and education through time. Like compounding interest, the appreciation of your team's value shall increase over time. Impacts upon your financial life: start saving as early as possible in your career, and allow the theory of compounding interest to work and grow in your favor. When you wait a year, you lose the last year of your compounding accumulation, not the amount you postponed in saving... So, start compounding now! Your host, John Buzza Click here for your printable version.]]> Dental Fair Employment Practices - Think Before You Act tag:www.remember.org,2010:/mydc//171.5761 2010-02-02T22:34:58Z 2010-02-02T23:09:34Z Summary: Imagine a dentist hires an employee and tells them that, if they stay on for one year, they get a one week vacation. Sounds simple doesn't it? Yet depending on what state you live in, this could not only be against the law, it may also force you to pay that employee for that vacation they did NOT take. Fair employment practices are not only essential to understanding, according to Barbara Freet they are critical to your success as a business. Thanks for Crown Council for letting us share an excerpt of this important interview. My Dental Channel http://www.remember.org/mydc question200.jpgSubject: Dental Fair Employment Practices - Think Before You Act
Guest Expert: Barbara Freet of Human Resources Advisor interviewed by Crown Council.

Summary: Imagine a dentist hires an employee and tells them that, if they stay on for one year, they get a one week vacation. Sounds simple doesn't it? Yet depending on what state you live in, this could not only be against the law, it may also force you to pay that employee for that vacation they did NOT take. Fair employment practices are not only essential to understand, according to Barbara Freet they are critical to your success as a business. Thanks for Crown Council for letting us share an excerpt of this important interview.

Overview
Fair Employment practices are something you don't think about, yet in today's changing business and legal climate, what you don't know may hurt your practice.

Are You Prepared for:
  • Wages and hours rules that may tell you it's better to hire people on an hourly wage then salary?

  • Vacation time and paying an employee who does not take vacation and leaves by choice, or being fired?

  • Do you know the basic mistakes most dentists make related to Fair Employment practices?

About the Expert

Barbara Freet  brings over 22 years of executive HR experience to HRA.  She becomes an integral part of her client’s management team, providing assistance with legal compliance issues and employment strategies.  Barbara’s focus is on business development and the creation of products and services.  In addition, Barbara is sought out by professional groups and private employers as a guest speaker on a variety of human resource topics.

Enjoy this insightful interview from another MyDentalChannel GOLD Expert.

Sincerely,

John Buzza

http://www.mydentalchannel.com/now

PS The GOLD Digital Study Group will have this entire interview and over 25 more we have developed over the past 2 years , learn what all the buzz is about: http://www.mydentalchannel.com/now ]]> Doing what needs to be done makes all the difference tag:www.remember.org,2010:/mydc//171.5743 2010-01-31T19:20:31Z 2010-01-15T19:22:29Z

"Doing what needs to be done may not make you happy, but it will make you great." In practice: Part of the responsibility of being an owner of a business, a parent, or a care giver, is to do the things in life which need to be done. My Dental Channel http://www.remember.org/mydc actions_words200.jpg"Doing what needs to be done may not make you happy, but it will make you great." In practice: Part of the responsibility of being an owner of a business, a parent, or a care giver, is to do the things in life which need to be done. Here's to doing what needs to be done! Your host, John Buzza Click here for your printable version.]]> Getting Absolutely Everything You Want (Are you Willing to Improve Your Practice?) tag:www.remember.org,2010:/mydc//171.5754 2010-01-26T22:09:28Z 2010-01-26T22:21:05Z My Dental Channel http://www.remember.org/mydc Dr. John Buzza - Founder of MyDentalChannel Subject: Getting Absolutely Everything You Want (Are you Willing to Improve Your Practice?)

MyDentalChannel Expert: Dr. John Buzza
  • Listen to this audio review to stimulate and motivate you to look at what you are doing, inspired by Mike Hernacki's book,

    The Ultimate Secret to Getting Absolutely Everything You Want

  • I decided to apply it to my practice. Imagine you have a Team Member of 15 years who is not happy, yet you don't want to do anything. Are you sabotaging your own goals by missing what is right in front of your eyes?

  • We don't have "to do" anything, we just have to be "willing" to do...let me tell you how this applies to your practice today.

  • Any one task we are not willing to do, it puts up a block. Those blocks hurt your practice.

I hope you enjoy this inspiration from one dentist to another, brought to you by MyDentalChannel.

Sincerely,

Dr. John Buzza

http://www.mydentalchannel.com/now]]> Good is the enemy of Great - What step can you take this week to grow towards GREAT! tag:www.remember.org,2010:/mydc//171.5742 2010-01-24T19:17:10Z 2010-01-15T19:19:44Z

"Unless you try to do something beyond what you have already mastered, you cannot grow." Ronald Osborn As Jim Collins says in Good to Great, "Good is the enemy of Great!" You have a good practice, you are a good leader, a good team member. What step can you take this week to grow towards GREAT! My Dental Channel http://www.remember.org/mydc team1_200.jpg"Unless you try to do something beyond what you have already mastered, you cannot grow." Ronald Osborn As Jim Collins says in Good to Great, "Good is the enemy of Great!" You have a good practice, you are a good leader, a good team member. What step can you take this week to grow towards GREAT! Remember...a journey of a thousand miles begins with the first step. Here's to being Great! Your host, John Buzza Click here for your printable version.]]> Choices, not conditions, determine your business strength... tag:www.remember.org,2010:/mydc//171.5741 2010-01-17T19:13:23Z 2010-01-15T19:16:25Z "It is our choices, not our conditions, which determine our business strength and financial independence." My Dental Channel http://www.remember.org/mydc mdcteamhuddle2.jpg"It is our choices, not our conditions, which determine our business strength and financial independence." We create our own tone and reality within our own practice. Your team will follow the leadership you choose to create, the expectations you aspire toward. External forces may shade your practice in temporary periods, but your practice is not the flag blowing in the wind of economic, or business climate. Here's to creating and leading! Your host, John Buzza Click here for your printable version. ]]> The Attitude of Gratitude- Giving your Practice Wings! tag:www.remember.org,2010:/mydc//171.5735 2010-01-12T18:20:08Z 2010-01-11T18:27:21Z The attitude of gratitude determines your altitude! This life-working principle is the foundation for success for individuals and groups/organizations alike. How does one get a whole group of employees focused on gratitude, especially on Monday morning when not everyone is thrilled to be at work? Here's one thing to do that will help people get everyone in the right frame of mind before you see patients: Get a Post-It Notes flip chart at any office supply store. (This particular kind is great because each sheet has the same post-it note gum on the back and it doesn't leave marks on walls or tear wall paper.) My Dental Channel http://www.remember.org/mydc Be kind in word and deed.One of My Dental Channel experts, Joan Garbo, has shared a simple but effective game to implement in your dental practice that will keep your team in the right frame of mind for the entire week! The attitude of gratitude determines your altitude! This life-working principle is the foundation for success for individuals and groups/organizations alike. How does one get a whole group of employees focused on gratitude, especially on Monday morning when not everyone is thrilled to be at work? Here's one thing to do that will help people get everyone in the right frame of mind before you see patients: Get a Post-It Notes flip chart at any office supply store. (This particular kind is great because each sheet has the same post-it note gum on the back and it doesn't leave marks on walls or tear wall paper.) Before you end your morning huddle, have everyone write down on the flip chart something for which they are grateful. Once someone has written down "family", for instance, that cannot be repeated for the entire week; and if you want to make it really interesting, don't allow repeat items for the whole month! This will have people being more observant of what IS working in their lives rather than what is NOT working. Even when life doesn't seem to be going as you would have planned and you seem burdened with problems, you can still find something for which to be grateful...even if it's "I have a job and can provide income to support my family" and "I'm on the right side of the grass...I still have opportunities to prosper!" The idea for the whole project is to "keep the ac cent' on the right sy lab' le" (as my mother used to say!) And this will translate to your patients, who will reciprocate for the gratitude shown them by your Team. Being grateful is just good business. Sincerely, Dr. John Buzza http://www.mydentalchannel.com]]> The Price and Value of Your Life is... tag:www.remember.org,2010:/mydc//171.5529 2010-01-10T22:02:14Z 2009-09-21T00:13:31Z Declan www.dunndirectgroup.com Team Huddles For Your Practice

Which path in life will you choose?

The Price and Value of Your Life is...

"The price of anything is the amount of life you exchange for it.” Henry David Thoreau

In practice:

Think about what you are doing with your time and energy every day. The path is yours to choose, and like one mentor used to say, the price of admission to life is participation. And add value to what you do, because it is your patient’s life, as well as yours...

Your host,

John Buzza

Download the huddle here: Team Huddle for 01/11

]]> Happy Holidays from MyDentalChannel tag:www.remember.org,2009:/mydc//171.5723 2009-12-25T01:22:20Z 2009-12-25T01:26:09Z Just a quick note to wish you and your family a very Happy Holiday. MyDentalChannel will return in the second week of January with more interviews, videos, and content to share with you. My Dental Channel http://www.remember.org/mydc Dr. John Buzza - Founder of MyDentalChannel Hi, Just a quick note to wish you and your family a very Happy Holiday. MyDentalChannel will return in the second week of January with more interviews, videos, and content to share with you. We hope you enjoy a relaxing time with family, friends, or wherever your travels take you... Take care and talk to you in 2010. Sincerely Dr. John Buzza Founder MyDentalChannel]]> "Great minds discuss ideas; Average minds discuss events; Small minds discuss people." tag:www.remember.org,2009:/mydc//171.5528 2009-12-06T22:57:05Z 2009-09-21T00:01:40Z Declan www.dunndirectgroup.com Team Huddles For Your Practice

Use Your energy wisely

Broaden Your Mind With Discussion

"Great minds discuss ideas; Average minds discuss events; Small minds discuss people.” Eleanor Roosevelt

In practice:

Gossip and talking behind people’s backs never helps you or who you are talking to, or about. If it’s a patient or fellow employee, think about raising your level of talk to ideas for the practice, or events. Chatting about people brings everyone down.

Your host,

John Buzza

Download the huddle here: Team Huddle for 12/07

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