My Dental Channel

How to Ease Your WorkLoad With Your Dental Hygienists...

2010-08-24T21:05:41Z

Subject: The Biggest Mistake Dentists Make with the Hygienist Team
Guest Expert: Rachel Wall of Inspired Hygiene, visit and take advantage of a special gift she shares for MyDentalChannel subscribers.

Summary: When I asked Rachel Wall the question, I thought the answer was simple; what's the biggest mistake you see most dentists make? Her answer focuses on more than restorative care, she shares how to unleash your entire Team to ease your workload and increase revenue. This fun and insightful interview will help open your eyes to an answer that is literally right in front of you, even though you may not see it.

Download the audio interview here:
http://content.screencast.com/users/MyDentalChannel/folders/MyDentalChannel/media/df9186c8-84ef-4263-b3b3-d3398c2df5b2/rachel-wall-dental-hygience-part2-biggestmistake.mp3

Download the Worksheet to Apply to Your Practice by Inspired Hygiene (PDF) for you and your Team here
http://www.mydentalchannel.com/pdf/MyDentalChannel-Wall-Guide.pdf
Looking for more on the Internet? Please visit The Biggest Mistake Most Dentists Make for the special interview
http://www.screencast.com/t/OIqbd3iA

Overview
You may be putting all the pressure on yourself, as a dentist, to increase revenues. If you could simply integrate your Team, and especially your Hygienists, into the equation, you may see a dramatic increase in profits. In this interview Rachel Wall answers:

What is the biggest mistake you see dentists making with their hygiene departments?

How do dentists get hygienists excited about enrolling restorative dentistry?

About the Expert

Rachel Wall is the owner of “Inspired Hygiene”.

As owner of Inspired Hygiene, Rachel helps dentists tap into the productive potential of their hygiene team. In addition to coaching, Rachel draws from her 18 years of experience as a clinical hygienist and practice administrator to deliver to-the-point articles and speaking programs. Her articles have been published in numerous industry journals including The Profitable Dentist, Dental Practice Report, Dentistry Today and Modern Hygiene.

She has spoken for the AACD and at The Profitable Denist Destin seminar. Inspired Hygiene's programs include in-office coaching, a free weekly e-zine, the High Performance Hygiene Mastermind group and the new High Performance Perio webinar series. Inspired Hygiene is the preferred hygiene coaching group for the Productive Dentist Academy and a corporate partner with Philips Sonicare and Woody Oakes' Excellence in Dentistry. To contact Rachel, email her at Rachel@InspiredHygiene.com or call 877-237-7230.

This interview reminds me how important the Dental Hygienists are to my Team, and integrating and encouraging them to grow your practice is central for success.

Sincerely,

Dr. John Buzza

http://www.mydentalchannel.com/now

PS The GOLD Digital Study Group will have this entire interview and many more we have shared , check out: http://www.mydentalchannel.com/now

Creating Grateful Dental Teams - Pause for a moment

2010-08-23T18:00:00Z

Fear cannot live where gratitude exists. Just as the light erases darkness, gratitude erases fear.

When you or your team feel fear, pause for a moment and find something in that circumstance to be grateful for.

Your host,

John Buzza

Download the huddle here: Team Huddle Document for you to share with your Team

Please feel free to share with friends, this and all Team Huddles are available as a complimentary gift for you at http://goldpracticenetwork.com - always open, never a cost to you.

Dental Practice Risk Management - Preventing Pain in your Pocketbook

2010-08-19T21:35:48Z

Subject: Risk Management: Preventing Pain in your Pocketbook
Expert: Linda Harvey, Horizon Consulting Group

Download the complete, audio interview here:
http://content.screencast.com/users/MyDentalChannel/folders/MyDentalChannel/media/55ef8a30-8b7d-4042-ac9f-e63cd3ec4ac0/Linda-Harvey-risk-management.mp3
Listen Here: (select the link below if you are online)
http://www.screencast.com/t/sxMTVtGd

Bonus Article - Managing Risk: Protecting Your Million-Dollar Practice Download the PDF file here
http://www.mydentalchannel.com/pdf/Linda-Harvey-risk-management.pdf

Overview

Every practice is feeling the economic crunch at some level or another. In times like these, it is tempting to take short cuts, watching the bottom line, and ignoring the consequences.

While increasing revenue to your practice is a needed focus, are you watching how much potential revenue could be going out the back door of your practice such as employee and/or customer lawsuits? Do you know how much of your hard earned revenue could be heading out the door?

In this interview Linda Harvey covers the following:

We look at trimming back employee hours or employees, but who's thinking of potential ramifications or watching out for consequences?

How should any practice go about designing a risk management strategy?

Why should we focus on risk management?

While everyone is busy watching the front door, who's watching the back door, so that those hard earned profits are not needlessly lost to fine, penalties, or customer complaints?

Who safeguards the back door and protects the entire office?

The 6 areas of risk management, the Risk Domains

Strategic

Financial

Operational

Legal/regulatory

Technology

Human Capital

About the Expert

Linda Harvey teaches dentists and physicians how to protect their million-dollar practices through effective risk management and patient safety.
She holds licensure in both healthcare risk management and dental hygiene.
She combines these unique credentials to show doctors and their staffs how they can significantly reduce risk and legal liability
Linda complements practice management consultants whose clients need a
specialist in risk management

The entire interview (available to GOLD Practice Members only) is available to our Members.

I hope you enjoy this as much as our GOLD Members are right now...

Sincerely,

John Buzza

http://www.mydentalchannel.com/now

PS The GOLD Digital Study Group now has over 42 members, see what all the buzz is about:
http://www.mydentalchannel.com/now

Get feedback, Seek the truth (Dental Team Huddle)

2010-08-16T11:00:00Z

"Seek the counsel of people who will tell you the truth about yourself. Mere commendation will not bring the improvement you seek or need." In practice: Encourage and welcome constructive criticism from trusted sources. Most of us do not have a good mirror reflection of the areas we can improve upon. Have others in your life who are better than you in the things you want to improve upon. So, start seeking counsel! Your host, John Buzza Download the PDF version here.

Oral Cancer Series with Dr. Jonathan Bregman

2010-08-11T22:35:35Z

Have you begun to seriously explore the role of oral cancer in the lives of your patients, and your practice?

The entire, 3 part Oral Cancer series is available at no cost here; please feel free to join and invite others, there is no cost involved.

Download the audio interview here: http://content.screencast.com/users/MyDentalChannel/folders/MyDentalChannel/media/df2a714f-1c3d-480a-a7b4-7381dff8807a/oral-cancer-series-Dr-Jonathan-Bregman.mp3

You can listen to this now: The Oral Cancer Series With Dr. Jonathan Bregman

(and please download the Action Plan that goes along with each step of the series here,

http://www.mydentalchannel.com/huddles/MyDentalChannel-Bregman-Guide.pdf

Dr. Bregman has a blog, http://www.oralcanceraware.com, in which he shares stories from this important subject.

Did you know: 1. Diagnoses of oral cancer are growing from 9 to 11%, so almost 1 out of 10 of your patients is likely affected;

2. Oral cancer causes twice as many deaths per year as cervical cancer

3. We have a growing ability to catch it early.

4. You will be saving lives.

As Dr. Bregman has written in an article for Dental Economics in which he shares the following:

"Although I have read and spoken these statistics numerous times, these negative statistics still shock me.

Every hour, of every day, of every month, of every year someone dies as a result of oral cancer.
The five-year survival rate of 50% for oral cancer has not changed in the past 35+ years.
Of all the new cases of oral cancer diagnosed this year, 25% of those occur in individuals who do not have the previously accepted standard risk factors for the disease, with a significant percent having no known risk factors.
HPV 16/18 infection has a direct correlation to oral cancer through sexual activity with the population of concern 18 years (some say 13 years) and older.
In a recent nationwide survey, the percentage of patients that reported receiving a complete oral cancer examination at their last dental visit was 20%. One recent statewide survey showed 31%.

Thankfully, there are some positive statistics:

Early detection and diagnosis of oral cancer can improve the five-year survival rate to 85% to 90%.
As with mammography for breast cancer, colonoscopy for colon cancer, and PSA for prostate cancer, new adjunctive technologies to the complete oral examination
The Garasil vaccine (by Merck, Inc.), a series of three injections (especially when received prior to the onset of sexual activity), will not only dramatically reduce the rate of cervical cancer caused by HPV, but will reduce the related rate of oral cancer as well."

At MyDentalChannel, I've been lucky to interview many experts of the past few years. It's my job to give you the best minds, ideas, and practices to you can create your own, GOLD Practice...because I'm putting these into action in my own practice every day.

So when I tell you that Dr. Bregman's interview is a must listen, it is because I know the importance of oral cancer awareness for your practice The entire interview (available to GOLD Practice Members only--LINK this to sales page) is available to our Members.

I hope you enjoy this as much as our GOLD Members are right now...

Sincerely,
John Buzza
http://www.goldpracticenetwork.com

P.S. Be sure to check for parts 2 and 3 coming in the next few weeks. And remember to get your Action Plan Outline you can refer to (all shared from the GOLD Practice Network, http://goldpracticenetwork.com, complimentary admission.

P.P.S The GOLD Digital Study Group now has over 35 members, see what all the buzz is about: http://www.mydentalchannel.com/now

Why Routine Can Ruin Your Dental Practice (Dental Team Huddle)

2010-08-10T01:46:18Z

Subject: Why Routine Can Ruin Your Dental Practice

Download pdf of the new Team Huddle here

http://mydentalchannel.com/pdfs/mdchuddle2010-5.pdf

“Behold the turtle. He makes progress only
when he sticks his neck out.”

James Bryant Conant

In practice:

Our nature is to find a rhythm. We crave routine. That, my friends, is the kiss of death! Research confirms thatcking ones’ “veritable neck” out is the key to realizing goals that we never imagined.

Your host,
Dr. John Buzza,

http://mydentalchannel.com

Join MyDentalChannel at No Cost:

http://goldpracticenetwork.com

Replay Video - Improve Your No Show-Cancel Rate by 20 Percent (and more)

2010-08-05T04:04:57Z

Subject: Replay Video -- Improve Your No Show-Cancel Rate by 20 Percent (and more)

MyDentalChannel Expert: Larry Guzzardo of Training Specialist at LarryGuzzardo.com

In this video series we explore how broken dental appointments and no shows can trouble your practice, and how to set up the systems to avoid this trouble.

Download the 3-minute video of the new Improve Your No Show-Cancel Rate by 20 Percent (and more) here
http://www.screencast.com/t/s6eDEPoe
If you prefer to listen instead of watch, then go here:
Download the Audio-Only recording of the interview
http://content.screencast.com/users/MyDentalChannel/folders/GOLD%20Network/media/e7cb7dcb-3793-46ac-990e-14007733056d/MDCGuide-1-brief.mp3

Download Larry Guzzardo's special document that goes with the video here
http://www.mydentalchannel.com/pdf/mydentalchannel-brokenappointments-brief.pdf

What You Will Learn

You and your Team may curse people who don't show or cancel, yet what you are missing is the chance to :

Bring patients in and committed to show up because they are important;
Understand why the dentist her/himself should invite certain patients back so they feel special;
Lower your cancellation rates and no-shows through a few simple steps;
Change your business approach in changing economic conditions to make you outshine your competition;
Develop criteria you should use in setting up appointments and rewarding those who do it right on your Team;
Learn from a noted expert who has helped many dental practices get things going and profitable.

About the Expert

Larry began his 24-year career as a training specialist where he delivered in-house training programs such as active listening, customer service, stress management, and career development.

Since turning to full-time dental consulting 14 years ago, Larry has focused his talents and experience exclusively on dental practice management, business systems, and leadership development. Larry has presented numerous workshop series including, "Winning Patient Acceptance," "Business Communication Systems," and "The Leadership Challenge."

Larry has spoken to professionals across the United States on Practice Management, having received the Speaker's Appreciation Award from the Atlanta Dental Hygienist Association, Florida National Dental Congress, the New York Dental Society - Erie Canal Dental Conference, the Berkshire District Dental Association, and the National University of Mexico, as well as a Certificate of Appreciation from the Georgia Dental Association and has earned Certificates of Recognition from the American Dental Association. The Hinman Dental Society has also presented Larry with Certificates of Appreciation for his table clinic presentations. He also served as a member of the faculty at the Dawson Center for Advanced Dental Study where he taught patient communication. You can find Larry listed in the American Dental Society (ADA) Directory of Dental Practice Management Consultants.

Larry is also certified to administer the DiSC Personality Profile, is a member of the Academy of Dental Management Consultants, a Certified Standard Operating Procedures (SOP's) Consultant and has contributed articles for various publications. Larry actively promotes adult literacy in the community by volunteering to serve on the Board of Directors for Project READ as chairman of the program development committee.

What Larry and I are doing with this video series has rarely been done before; take a real dentists with real challenges, just like you, and get answers to your questions, along with the documents to implement it in your practice.

I hope you enjoy this continuing video series brought to you by MyDentalChannel.

Sincerely,

Dr. John Buzza

Meet me and get the videos at no cost, always...go here:

http://goldpracticenetwork.com

PS Please feel free to view The entire video,here, with the document that goes with it, are available at no cost to dental professionals , check out: http://goldpracticenetwork.com

Be True to Your Core Values. Exude Integrity (Team Huddle)

2010-08-03T03:48:32Z

Subject: Be True to Your Core Values. Exude Integrity

Download pdf of the new Team Huddle here

http://mydentalchannel.com/pdfs/mdchuddle2010-3.pdf

"I am not bound to win, but I am bound to be true. I am not bound to succeed, but I am bound to live up to what light I have." Abraham Lincoln

In practice:

Your host,
Dr. John Buzza, http://mydentalchannel.com

Download pdf of the new Team Huddle here

Join MyDentalChannel at No Cost:

http://goldpracticenetwork.com

Video - How to Decrease Your Broken or Cancelled Appointments (Dental Practice Survival Guide)

2010-07-28T19:03:36Z

You can get the entire video, plus over 20 more, at no cost, at the GOLD Practice Network, where dental professionals gather to learn, connect, and grow their practices.

Download the 3-minute video of the new MyDentalChannel Dental Business Survival Guide here
http://www.screencast.com/t/LzssrCif4Yj

If you prefer to listen instead of watch, then go here:
Download the Audio-Only recording of the interview
http://content.screencast.com/users/MyDentalChannel/folders/GOLD Network/media/add3d75f-29ac-41d5-b293-76f1e7fe7b96/MDCGuide-1-Intro.mp3

Download Larry Guzzardo's special document that goes with the video here
http://www.mydentalchannel.com/pdf/mydentalchannel-brokenappointments-brief.pdf

Are you frustrated by patients who do not show up, or cancel at the last moment?

In part 1 of the new video series, Dr. Buzza interviews Larry Guzzardo, sharing an insider's view of a real dentist applying a real solution in the dental practice.

We'll cover what you can do with your Team, and who the most important person is to ask the patient to come back and make them feel important.

This video series is created by Dr. John Buzza, founder and active dentist who shows you practical ways to increase the number of patients you have by making sure they show up (and Larry Guzzardo's information is critical here, so be sure to listen carefully).

What You Will Learn

You and your Team may curse people who don't show or cancel, yet what you are missing is the chance to:

Bring patients in and committed to show up because they are important;
Understand why the dentist her/himself should invite certain patients back so they feel special;
Lower your cancellation rates and no-shows through a few simple steps;
Change your business approach in changing economic conditions to make you outshine your competition;
Develop criteria you should use in setting up appointments and rewarding those who do it right on your Team;
Learn from a noted expert who has helped many dental practices get things going and profitable.

About the Expert

Larry began his 24-year career as a training specialist where he delivered in-house training programs such as active listening, customer service, stress management, and career development.

Since turning to full-time dental consulting 14 years ago, Larry has focused his talents and experience exclusively on dental practice management, business systems, and leadership development. Larry has presented numerous workshop series including, "Winning Patient Acceptance," "Business Communication Systems," and "The Leadership Challenge."

Larry has spoken to professionals across the United States on Practice Management, having received the Speaker's Appreciation Award from the Atlanta Dental Hygienist Association, Florida National Dental Congress, the New York Dental Society - Erie Canal Dental Conference, the Berkshire District Dental Association, and the National University of Mexico, as well as a Certificate of Appreciation from the Georgia Dental Association and has earned Certificates of Recognition from the American Dental Association.

The Hinman Dental Society has also presented Larry with Certificates of Appreciation for his table clinic presentations. He also served as a member of the faculty at the Dawson Center for Advanced Dental Study where he taught patient communication. You can find Larry listed in the American Dental Society (ADA) Directory of Dental Practice Management Consultants.

Larry is also certified to administer the DiSC Personality Profile, is a member of the Academy of Dental Management Consultants, a Certified Standard Operating Procedures (SOP's) Consultant and has contributed articles for various publications. Larry actively promotes adult literacy in the community by volunteering to serve on the Board of Directors for Project READ as chairman of the program development committee.

What Larry and I are doing with this video series has rarely been done before; take a real dentists with real challenges, just like you, and get answers toy our questions, along with the documents to implement it in your practice.

I hope you enjoy this continuing video series brought to you by MyDentalChannel.

Sincerely,

Dr. John Buzza

http://www.mydentalchannel.com/now

PS You can get this video and more without any cost or hassle. The entire 22-minute video, and 6 page worksheet that goes with it, are available for our GOLD members , check out: http://goldpracticenetwork.com

Have Fun with Your Patients No Matter What (Team Huddle for Your Practice)

2010-07-27T00:08:41Z

Subject: Have Fun with Your Patients No Matter What

Download pdf of the new Team Huddle here

http://mydentalchannel.com/pdfs/mdchuddle2010-3.pdf

“Through humor, your can soften some of the
worst blows that life delivers. And once you
find laughter, no matter how painful your
situation might be, you can survive it.”
Bill Cosby

In practice:

I want my patients to feel great about themselves when
they are in our presence. Nobody wants to be in a stuffy,
dull, and grumpy environment. Keep it light and have
fun with your team and patients. The dividends are
huge!

Your host,
Dr. John Buzza, http://mydentalchannel.com

Download pdf of the new Team Huddle here

Join MyDentalChannel at No Cost:

http://goldpracticenetwork.com

Saliva Diagnosis & The Future of Dentistry with Christine Taxin

2010-07-22T00:39:50Z

Wellness, Saliva Diagnosis, and More - The Future of Dentisty with Christine Taxin

Download the Audio Interview

Listen Online Here

For the complete interview, and over 27 others at no cost, please visit GOLD, the business network for dentists.

The dental industry is evolving to include more and more medical aspects. Are you preparing your practice for the shift? In this informative interview we touch on:

*The types of dentistry that allow you to bill medical insurance.
*How to transition your practice to more of a wellness center and treat the whole body.
*How to integrate medical into dental and make it comfortable for everyone.
*The future of dentistry and medical and how the fields cross over.

This interview will inspire you to make the leadership investment in your team with proven strategies shared by expert Christine Taxin and MyDentalChannel's host, Dr. John Buzza.

It gives us great pleasure to give you a taste of what the GOLD Practice Network members get every day at no cost, no strings attached. The entire interview is available right now.. Be the leader that your team will choose to follow!

I look forward to seeing you on MyDentalChannel.

Your host,

View imageDr. John Buzza

When Good Blocks the Way to Great...(Dental Team Huddle)

2010-07-19T14:00:00Z

Avoid complacency when things are good. If you strive for excellence, "good enough", simply is not. Your host, John Buzza Download your PDF version here

For the complete Team Huddles and interviews, over 27 others at no cost, please visit GOLD, the business network for dentists.

Reference http://goldpracticenetwork.com/?xgi=aVwl79H

Trust is the New Currency for Your Dental Practice

2010-07-12T20:48:13Z

Subject: Is Your Dental Practice's Trust Account Empty or Full?
Experts: Shari Tastad and Fran Pangakis, Shari is at Pathways Coaching and you can find Fran at Fran Pangakis Consulting

Listen Here: (select the link below if you challenges)
http://www.screencast.com/t/g3VRrVP1XnT

Download the complete, audio interview here:
http://content.screencast.com/users/MyDentalChannel/folders/Default/media/e9e23b11-b856-4955-9c08-90dea92173c9/dental-practice-trust-account.mp3

Overview

Your Dental Team is the key to your success. And its success is dependent on trust.

In this insightful interview, Shari Tastad and Fran Pangakis explore the issues of trust including:

What does trust have to do with the dental office?

Are you as trustworthy as you expect your Team to be?

What does trust mean to your practice?

What are the attributes of a person you trust?

How to develop confidence, integrity, and character in your Team

How to fill the emotional bank "trust" account (who shows up on time every day develops trust)

About the Experts

Shari Tastad has 17 years of clinical experience and 15 years of consulting, facilitating and coaching experience.
She specializes in developing proven results-oriented programs for her clients.
Shari is a member of the Academy of Dental Management Consultants (ADMC) Washington State Dental Hygiene Association and Washington State Dental Association. She holds licensure in both healthcare risk management and dental hygiene.

Fran Pangakis is a certified leadership and development professional and member of the Academy of Dental Management Consultants (ADMC). Fran has over 30 years experience in dentistry with clinical and management expertise, specializing in leadership training using Integrated Performance Management (IPM).

Trust is as important in business as it is in your own life. Be sure to say thank you to your Team for jobs well done. The power of gratitude cannot be underestimated.

Sincerely,

John Buzza

The GOLD Digital Study Group is growing, see what all the buzz is about (open at no cost) http:/goldpracticenetwork.com

Is Recession Good for your Dental Practice? MyDentalChannel Guest Expert Robert Spiel

2010-07-06T21:19:31Z

MyDentalChannel Expert Series #22 Guest Industry Expert: Robert Spiel

Download the Audio Interview Here http://content.screencast.com/users/MyDentalChannel/folders/MDCParti/media/4cf8cb5b-e2c8-4985-8809-ad6c2fb185b2/robertspiel1.mp3

Listen Online http://www.screencast.com/t/mElMmHDT

You need to take fear out of the picture and repeat after me:

"I refuse to waste a perfectly good recession!"

As a business, these trials and storms can actually cement your culture and come together and remember that good times don't allow those dynamics to take place. Good times masks poor practices; bad times bring them to the surface.

MyDentalChannel is pleased to be able to share with you one of today's leading consultants on this topic. Every MyDentalChannel interview brings valuable insights into the best practices for your dental practice. And...we test these out in our own practice every day. This interview will inspire and motivate you.

What you are about to listen to is a special, short excerpt from the GOLD Practice Network Expert Series that we've picked for you. This interview will inspire you to make changes in your team with proven strategies shared by expert Robert Spiel and MyDentalChannel's host, Dr. John Buzza.

Overview: Personal Enjoyment and Profits

It gives us great pleasure to give you a taste of what the GOLD Practice Network members get every day. at NO COST The entire interview is available for GOLD Practice Members only.

Be the leader that your team will choose to follow!

I look forward to seeing you on MyDentalChannel.

Your host,

Dr. John Buzza

Cash Flow is a Number - Powerful Practices with Laura Jamison

2010-06-30T19:30:00Z

MyDentalChannel Expert Series #20 Guest Industry Expert: Laura Jamison Listen to the audio, download here: http://content.screencast.com/users/MyDentalChannel/folders/MDCParti/media/e6cd6902-b681-42c5-a1d9-8bda4e83462b/laurajamison.mp3" Online? Please view Powerful Dental Practices here Going back to the basics will help you have a powerful practice. Only you can write the manual on how your practice can be an extremely successful one. It is very important to continue to have goals that you strive for and involving your team in the process will give them something to shoot for. This inspiring interview touches on:
• Why you should review three best months' average production figures and set that as a goal for the next 12 months. • Why your team should decide what the team can achieve. • Staying on track of your goals. • Staying on top of expenses.
These innovative tips on team empowerment and managing goals are cutting edge, will improve your team, and will help you create your own GOLD Practice. MyDentalChannel is pleased to be able to share with you one of today's leading consultants on these topics. Every MyDentalChannel interview brings valuable insights into the best practices for your dental practice. And...we test these out in our own practice every day. This interview will inspire and motivate you to lead your team to new goals.
What you are about to listen to is a special, short excerpt from the GOLD Practice Network Expert Series that we've picked for you. This interview will inspire you to make the leadership investment in your team with proven strategies shared by expert Laura Jamison and MyDentalChannel's host, Dr. John Buzza. You can get complete interviews, and much more, at no cost to you. Be the leader that your team will choose to follow! I look forward to seeing you on MyDentalChannel. Your host, Dr. John Buzza